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Product Care & Usage

How do I care for my candle?

Candle Safety Instructions1. Trimming the WickAlways trim the wick to approximately 5mm before each burn. This prevents excessive smoke, soot, and uneven burning, which can affect the scent throw and candle performance.Use a wick trimmer or small sci

Can I refill my fragrance?

We don't yet have a refill service, but we are exploring refill options for certain products. Stay tuned for updates on this feature.

What is the difference between fragrance oils and essential oils?

1. Composition:Fragrance Oils: Fragrance oils are synthetic or semi-synthetic blends created in laboratories. They consist of various fragrance materials designed to replicate both natural and artificial scents. Fragrance oils can be more customizabl

How should I store my fragrance oils?

Keep Away from Direct Sunlight:Store your fragrance oils in a cool, dark place, away from direct sunlight. Exposure to sunlight can cause the oils to degrade or lose their potency over time.Temperature Control:Fragrance oils should be kept at a stabl

How many drops of essential oil do you put in a diffuser?

If you are using a Kirri diffuser, our fragrance bottles are designed to screw directly into the diffuser, so no drops are required. This ensures a consistent and optimal scent release, tailored specifically for our products.If you are using a non-Ki

What is the difference between Eau de Parfum (EDP) and Eau de Toilette (EDT)?

Eau de Parfum (EDP) contains a higher concentration of fragrance oils (typically 15-20%) compared to Eau de Toilette (EDT), which has a concentration of around 5-15%. EDPs tend to last longer on the skin, providing a more intense scent, while EDTs ar

Why do some reed diffusers deplete quickly?

Reed diffusers may deplete quickly due to environmental factors such as air circulation, room temperature, and humidity levels. Areas with higher air movement or heat will cause the liquid to evaporate faster. Additionally, frequent flipping of the r

Can you refill reed diffusers?

Yes, you can refill reed diffusers using fragrance oil refills. At Kirri, we offer 500ml refills that are available for purchase on our website, providing a cost-effective and convenient way to keep your favorite scents lasting longer.To maintain opt

What types of wax do you use to make your candles?

Kirri uses a blend of soy wax for its candles, which is biodegradable, eco-friendly, and burns cleaner than paraffin wax. Soy wax is known for producing less soot and holding fragrance well, providing a longer-lasting scent.

Why does the surface of my candle look odd or discolored?

The surface of your candle may appear uneven or discolored due to natural factors like temperature fluctuations or exposure to light. Changes in temperature can cause the wax to expand or contract, leading to slight imperfections on the surface. This

Why does my oil bottle not appear full?

Due to the filling process and oil density, some bottles may not appear completely full. However, each bottle is filled with the correct volume listed on the packaging. Small variations in fill level can occur during production, but rest assured the

Why has my fragrance oil changed color?

At Kirri, many of our fragrances feature high concentrations of essential oils, which are natural ingredients that can vary in color. It is not uncommon for fragrance oils to change color over time, and this is a natural occurrence that doesn’t affec