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How do I create, modify, or delete an account with Kirri?
Register, update details, and request account deletion safely.
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Accounts & Subscriptions
Everything you need to know about managing your Kirri subscription and account in one place. Whether you’re updating your address, changing your delivery frequency, or signing in to manage your subscription, we’ve got you covered.
How do I reset my password?
Reset link steps and what to do if the email doesn’t arrive.
How does the Kirri Subscription work?
Overview of how the Kirri Subscription works, benefits, and how to sign up.
How do I sign up for a subscription?
Learn how to sign up for a Kirri subscription and start receiving your favourite products.
Can I modify my subscription?
Discover how to pause, skip, change frequency, or swap scents in your subscription.
How to update my shipping address or payment details?
How to update your subscription’s shipping and payment details.
How do I know when my next subscription order will arrive?
How to track your subscription order and find out when it will arrive.
How do I cancel my subscription?
Instructions on how to cancel your subscription with customer support.
What happens after my 12-month subscription ends?
What happens after completing your 12-month contract.
Why am I being charged shipping on my subscription?
Find out why you got charged for your subscription and the threshold for free shipping.