What’s included in Kirri’s wholesale range and how we decide hero SKUs for trade.

<p>Our wholesale range consists of our best-selling fragrances, which have become our iconic collection. This includes our top 10 scents across various product categories such as <a href="https://www.scentaustraliahome.com.au/collections/all-oils-1" target="_self">diffusion oils</a>, <a href="https://www.scentaustraliahome.com.au/collections/all-room-sprays" target="_self">room sprays</a>, <a href="https://www.scentaustraliahome.com.au/collections/reed-diffuser-1" target="_self">reed diffusers,</a> <a href="https://www.scentaustraliahome.com.au/collections/all-candles" target="_self">candles</a>, and <a href="https://www.scentaustraliahome.com.au/collections/travel-sprays" target="_self">travel spray</a>.</p>
<p>Our iconic scents consist of <a href="https://www.scentaustraliahome.com.au/products/santal-66" target="_self">Santal 66</a>, <a href="https://www.scentaustraliahome.com.au/products/fig-tree-essential-aroma-oil" target="_self">Fig Tree</a>, <a href="https://www.scentaustraliahome.com.au/products/baccarat-was-jasmine-dark-woods-15ml" target="_self">Baccarat</a>,<a href="https://www.scentaustraliahome.com.au/products/jardin-carthage-scent" target="_self"> Jardin de Carthage</a>, <a href="https://www.scentaustraliahome.com.au/products/kiwi-coconut-vanilla" target="_self">Kiwi Coconut Vanilla</a>, <a href="https://www.scentaustraliahome.com.au/products/dream-oil-15ml" target="_self">Dream</a>, <a href="https://www.scentaustraliahome.com.au/products/miami-scent" target="_self">Miami</a>,<a href="https://www.scentaustraliahome.com.au/products/zen-garden-scent" target="_self"> Zen Garden</a>, <a href="https://www.scentaustraliahome.com.au/products/aqua-positano-fragrance-oil-15ml" target="_self">Aqua Positano</a> and <a href="https://www.scentaustraliahome.com.au/products/country-linen-oil-15ml" target="_self">Country Linen</a>.&#xA0;</p>

Are all products a part of the wholesale range?

Current wholesale oil SKUs, best-sellers, and seasonal availability.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1">Our wholesale partners enjoy access to our most iconic 15ml and 30ml fragrance oils. These include best-sellers such as: Santal Woods, Fig Tree, Rose Gold (formally Baccarat), &#xA0;Botanical Gardens, Kiwi Coconut Vanilla, Dream, Bondi, Zen Garden, Coral, Country Linen and the Stockist Exclusive Melbourne and Concerto.</span></p>

What oils are in the wholesale range?

Approved diffusers for wholesale with capacities, finishes, and pairings.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1">Our wholesale collection includes all of our cutting-edge diffusers: theElement Diffuser (Smart), and Macro Diffuser (Smart).</span></p>

What diffusers are in the wholesale range?

Room spray SKUs available to stockists, with typical sell-through notes.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1">Wholesale customers can enjoy access to our most iconic room sprays, including favorites like Santal Woods, Fig Tree, Rose Gold (formerly Baccarat), Botanical Gardens, Kiwi Coconut Vanilla, Dream, Bondi, Zen Garden, Coral, and Country Linen&#x2014;offering a diverse range to suit their clientele. Additionally, our exclusive Stockist fragrances, Melbourne and Concerto, are also available.</span></p>

What room sprays are in the wholesale range?

Travel spray formats and which fragrances we supply to trade.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1">Our wholesale partners have the privilege of offering exclusive access to our iconic travel sprays. These include the following signature scents: Santal Woods, Fig Tree, Rose Gold (formally Baccarat), Botanical Gardens, Kiwi Coconut Vanilla, Dream, Bondi, Zen Garden, Coral, and Country Linen and the Stockist Exclusive fragrances of Melbourne and Concerto</span></p>

What travel sprays are in the wholesale range?

Reed diffuser sizes, refills, and merchandising tips for stores.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1">Wholesale partners have exclusive access to our most iconic reed diffusers. These include the beloved fragrances: Santal Woods, Fig Tree, Rose Gold (formally Baccarat). Botanical Gardens, Kiwi Coconut Vanilla, Dream, Bondi, Zen Garden, Coral, Country Linen and our Stockist Exclusive fragrances, Concerto and Melbourne.&#xA0;</span></p>

What reed diffusers are in the wholesale range?

Candle formats, burn times, and ideal giftable price points.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1">Our wholesale collection includes our most iconic candle fragrances: Santal Woods, Fig Tree, Rose Gold (formally Baccarat), Botanical Gardens, Kiwi Coconut Vanilla, Dream, Zen Garden, &#xA0;and Country Linen, providing customers with a diverse range of scents to elevate their space.</span></p>

What candles are in the wholesale range?

How we manage hero SKUs, seasonal rotations, and backorders.

<p>Our iconic wholesale products are part of our NOS (never out of stock) range, ensuring consistent availability for our valued wholesale partners. Our iconic scents are <a href="https://www.scentaustraliahome.com.au/products/santal-66" target="_self">Santal 66</a>, <a href="https://www.scentaustraliahome.com.au/products/fig-tree-essential-aroma-oil" target="_self">Fig Tree</a>, <a href="https://www.scentaustraliahome.com.au/products/baccarat-was-jasmine-dark-woods-15ml" target="_self">Baccarat</a>, <a href="https://www.scentaustraliahome.com.au/products/jardin-carthage-scent" target="_self">Jardin de Carthage</a>, <a href="https://www.scentaustraliahome.com.au/products/kiwi-coconut-vanilla" target="_self">Kiwi Coconut Vanilla</a>, <a href="https://www.scentaustraliahome.com.au/products/dream-oil-15ml" target="_self">Dream</a>, <a href="https://www.scentaustraliahome.com.au/products/miami-scent" target="_self">Miami</a>, <a href="https://www.scentaustraliahome.com.au/products/zen-garden-scent" target="_self">Zen Garden</a>, <a href="https://www.scentaustraliahome.com.au/products/aqua-positano-fragrance-oil-15ml" target="_self">Aqua Positano</a> and <a href="https://www.scentaustraliahome.com.au/products/country-linen-oil-15ml" target="_self">Country Linen</a>.</p>

Will the iconic wholesale product range sell out?

How we add new SKUs, timelines, and how to register interest.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1">At Kirri, we greatly value the feedback and suggestions from our esteemed wholesale partners. We invite you to share your ideas for new scents to be added to our iconic range by emailing our wholesale support team at partners@houseofkirri.com. Your suggestions will be carefully considered for future expansions.</span></p>

Will your wholesale range be expanding?

Learn about Kirri’s office and commercial diffuser options, including Beacon and Commercial Diffusers, monthly running costs, and how to order the best solution for your space.

<p dir="ltr"><span style="text-decoration:none;">We have two options available for commercial spaces:</span></p><p dir="ltr"><span style="text-decoration:none;"><strong>Option 1: Beacon Diffuser</strong></span></p><ul><li dir="ltr" style="text-decoration:none;"><p dir="ltr"><span style="text-decoration:none;">Unit cost:&#xA0;</span><span style="text-decoration:none;">$400</span><span style="text-decoration:none;">&#xA0;purchase here:</span><a href="https://houseofkirri.com.au/collections/beacon-diffuser/products/beacon-diffuser-100ml-bundle" style="text-decoration:none;"><span style="text-decoration:none;">&#xA0;</span><span style="text-decoration:underline;">Beacon Diffuser 100ml Bundle</span></a></p></li><li dir="ltr" style="text-decoration:none;"><p dir="ltr"><span style="text-decoration:none;">Recommended subscription for oil refills:</span><span style="text-decoration:none;">&#xA0;After subscription savings, this works out to around $30/month with no contracts.</span></p></li></ul><p dir="ltr"><span style="text-decoration:none;"><strong>Option 2: Commercial Diffuser Rental 24 Month Contract</strong></span></p><ul><li dir="ltr" style="text-decoration:none;"><p dir="ltr"><span style="text-decoration:none;">$150/month with a&#xA0;</span><span style="text-decoration:none;">24-month contract</span><span style="text-decoration:none;">&#xA0;- minimum commitment of $3,600</span></p></li><li dir="ltr" style="text-decoration:none;"><p dir="ltr"><span style="text-decoration:none;">If interested, please reach out to us at&#xA0;</span><span style="text-decoration:none;">help@houseofkirri.com</span><span style="text-decoration:none;">&#xA0;to discuss setup and pricing.</span><span style="text-decoration:none;"><br></span></p></li></ul><p><br></p><p dir="ltr"><span style="text-decoration:none;"><strong>How do I place an order?</strong></span></p><ul><li dir="ltr" style="text-decoration:none;"><p dir="ltr"><span style="text-decoration:none;">For the&#xA0;</span><span style="text-decoration:none;">Beacon Diffuser</span><span style="text-decoration:none;">, purchase directly via the&#xA0;</span><a href="https://houseofkirri.com.au/collections/beacon-diffuser/products/beacon-diffuser-100ml-bundle" style="text-decoration:none;"><span style="text-decoration:underline;">product page</span></a><span style="text-decoration:none;">.</span></p></li><li dir="ltr" style="text-decoration:none;"><p dir="ltr"><span style="text-decoration:none;">For the&#xA0;</span><span style="text-decoration:none;">Commercial Diffuser</span><span style="text-decoration:none;">, email&#xA0;</span><span style="text-decoration:none;">help@houseofkirri.com</span><span style="text-decoration:none;">&#xA0;and our team will assist you with setup and ongoing supply.</span></p></li></ul><p><br></p><p><br></p>

What diffuser options does Kirri offer for larger spaces?

MOQs for first orders and reorders, plus carton multiples if applicable.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1">The minimum opening order for your first wholesale purchase is $1,000. To maintain your wholesale account, a minimum monthly purchase of $500 is required, or a total of $3,000 over a six-month period.</span></p>

What is the minimum wholesale order?

Accessing trade pricing, payment terms, and RRP guidance for consistency.

<p>Please email our wholesale support team at partners@houseofkirri.com.</p>

What is your wholesale pricing?

Why RRPs may differ from online offers; protecting stockist margins.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1">Our wholesale partners set their own pricing based on their market demands and business strategies. While their prices may differ from our promotional offers, they often run their own unique promotions. This flexibility allows customers to enjoy exclusive deals both online and in-store.</span></p>

Why are your wholesalers more expensive than the online store?

Bulk and event orders, lead times, and how to request volume pricing.

<p id="isPasted">Absolutely. If you&apos;re looking to place a bulk order&#x2014;for corporate gifting, events, or large-scale purchases&#x2014;please reach out to us directly at <a href="mailto:partners@houseofkirri.com">partners@houseofkirri.com</a>.</p><p>We&#x2019;ll be happy to offer customized pricing based on the volume and product mix.</p>

Can I place a bulk order?

How promos work on D2C vs. wholesale to maintain year-round value.

<p>Our wholesale partners have the freedom to set their own pricing, which means that their prices may not always match our sale prices. However, this also means that they can offer their own sales and promotions, providing our customers with the best of both worlds.</p>

Why are your wholesalers not on sale too?

Need a hand? Tell us a little about what you need and our team will be in touch. We reply Monday to Friday, 9 AM – 5 PM AEST. Choosing the most relevant subject helps us get your request to the right specialist faster.

Kirri

Explore the wholesale range, minimums, tiered pricing, and typical production and lead times.

Range & Pricing

Orders & Account

Wholesale

How do I place an order with Kirri?

Which payment methods do you accept?

Where’s my order confirmation or tax invoice?

How do I track my order?

Can I change or cancel my order after checkout?

Why was I asked for ID and how is it stored?

An item is missing or my parcel was tampered with—what now?

How do I know you've received my order?

Orders & Payments

How do I create, modify, or delete an account with Kirri?

How do I reset my password?

How does the Kirri Subscription work?

How do I sign up for a subscription?

Can I modify my subscription?

How to update my shipping address or payment details?

How do I know when my next subscription order will arrive?

How do I cancel my subscription?

What happens after my 12-month subscription ends?

Why am I being charged shipping on my subscription?

Accounts & Subscriptions

What products can be custom labelled?

What is the turn around time of the custom labels?

Can I click and collect my custom label order?

What colour label will my custom labelled product be?

What colour packaging will my custom labelled product be in?

How many characters can my name be?

How many characters can my message be?

Can I set up a subscription to a custom labelled product?

Can I customize the packaging?

Private Label & Co-Branding

How can I get wholesale samples?

Can I click and collect wholesale stock?

My Point of Sale (POS) unit arrived damaged.

My wholesale stock arrived damaged.

I am missing some wholesale stock.

Where do I reorder my wholesale stock?

I want to change my wholesale order.

Orders & Logistics

Where do I sign up for wholesale?

How can I contact Kirri for support or inquiries?

Find a Stockist

Onboarding & Access

Where is the wholesale training video?

What are the benefits of becoming a wholesaler?

Training & Marketing

Do you offer corporate gifting?

Do you offer gift wrapping?

Can I receive fragrance samples before making a purchase?

Why are Kirri Discovery Sample Packs sprays instead of diffuser oils?

Gifting & Samples

What are the different loyalty tiers?

What rewards do I get in the Signature tier?

What rewards do I get In the Platinum tier?

What rewards do I get in the Gold tier?

What rewards do I get in the Exclusive tier?

What rewards do I get in the VIP tier?

When do my rewards expire?

How long do I have to achieve a new loyalty tier?

How do I achieve the Signature tier?

How do I achieve the Platinum tier?

How do I achieve the Gold tier?

How do I achieve the Exclusive tier?

How do I achieve the VIP tier?

Why have I not received my Share on Facebook reward?

Why have I not received my Follow on Instagram reward?

Why have I not received my Like on Facebook reward?

Why have I not received my Signup reward?

I am in the incorrect tier

What does a store wide sale mean?

Why have I not received my birthday reward?

How can I find out about Kirri's sale promotions?

What does a store-wide sale mean?

Discounts & Loyalty

Shipping Costs & Dispatch Schedule

Click & Collect

My order hasn’t arrived, what should I do?

Can I change my delivery address after I have ordered?

PO Boxes & Delivery Restrictions

Tracking and Delivery Issues

Can someone else collect the order on my behalf?

What if I can't come to the store the day my order is ready?

Is there a minimum spend for Click and Collect?

What are the cut-off dates for Christmas?

Do I need to sign for delivery?

Do you ship worldwide?

How much is shipping?

What days do you ship orders?

How long does standard delivery take?

What is freight protection?

Do I have to pay customs tax if I'm not in Australia?

What happens if my parcel is stolen or goes missing after delivery?

Where is my order? How can I track my parcel?

What happens if my order is lost or missing?

What if I can’t come to the store the day my order is ready?

What happens if I’m not home during the delivery?

Shipping and Click & Collect

I've received my order but there is an issue

I have ordered the wrong product

What is your returns policy?

What should I do if my order is damaged in transit?

I want to return my order

How can I return my order?

What items are returnable?

What items are non-refundable?

What are the refund options?

How do I ship back the items?

How soon will I get my refund?

What is the difference between a return and warranty claim?

Can I exchange my item?

What is your warranty policy for electric diffusers?

What items are under warranty?

I want to cancel my order

What is your return policy?

Can I return a gift I received?

Can I exchange a product I’ve used once?

Are delivery and return shipping costs refundable?

Can I return an online purchase to a Kirri store?

Missing or Damaged Items

Returns, Refunds, and Warranty

Kirri Discount Policy & Site-Wide Definition

Shipping and Returns Policy

Privacy Policy

Terms & Conditions

Cookies & Tracking

Policies

Shipping & Returns

How do Kirri select ingredients for its products?

How should I store my fragrance oils?

Why are some fragrances stronger than others?

Where are your scents created?

How long do oils last?

My scent sample is too strong

Do essential oils actually do anything?

What does orange oil do in a diffuser?

How long do oils last in the powered diffusers?

My Micro Oil bottles slightly vary in the amount that they are filled.

What is the difference between fragrance oils and essential oils?

Do essential oils really work for anxiety?

Can I order larger quantities of oil?

Do you use Synthetics Perfume?

What are your best selling fragrances?

Do essential oils heal?

What is the difference between oil categories?

What are pheromone perfumes?

How are Kirri's fragrances created?

Where do your oils come from?

What ingredients are in your oils?

Why has my fragrance oil changed colour?

Does your fragrance contain PFAS?

Can I use my own diffuser with Kirri's oils?

Fragrance Oils

Product Guides