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How do I place an order with Kirri?
Step-by-step checkout guide, currencies, gift notes, and what happens after you pay.
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Orders & Payments
Everything you need for ordering: accounts, currencies, payment methods, order status, invoices, gift wrapping, cancellations, Afterpay, tracking, and shipping to the US.
Which payment methods do you accept?
Cards, PayPal, Afterpay and secure checkout—how to apply codes and tax invoices.
Where’s my order confirmation or tax invoice?
Find your confirmation email, download invoices, and what to do if nothing arrives.
How do I track my order?
Tracking links, AusPost app tips, and delivery ETA by region (with Shipping hub link).
Can I change or cancel my order after checkout?
What’s editable pre-dispatch, how to redirect with AusPost, and when to email us.
Why was I asked for ID and how is it stored?
Quick identity check to prevent fraud; accepted IDs; deletion timelines.
An item is missing or my parcel was tampered with—what now?
What to send us (photos, order #), how we verify via packing footage, next steps.
How do I know you've received my order?
Find out what happens next after you've completed your purchase, confirmation email, and what to do if you did not receive any confirmation from us.