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Why is my discount code not working?Updated 12 hours ago

A discount code may be one-time use, expired, limited to eligible products or customers, or unavailable with another promotion.


Please provide the exact code, a screenshot of the error, the items in your cart, and the email address used at checkout. Customer care must verify the code conditions before promising a replacement.


Recovery codes and case-by-case offers must be tracked using the CS Recovery Offer tag. Discount offers must also use discount_given. A 75% diffuser upgrade or 75% Discovery Sample Pack offer must also use upselling.

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