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Which diffusers connect to the Kirri app, Bluetooth, or Wi‑Fi?Updated a day ago

Always confirm the exact diffuser model before giving connection or pairing instructions. App control uses Bluetooth; it is not a Wi‑Fi connection.

Mains Powered Diffuser

  • Connects to the Kirri app using Bluetooth.
  • Does not connect through Wi‑Fi.
  • Settings can be controlled through the Kirri app.
  • Stay within 1–2 metres while pairing and ensure the app has Bluetooth permission.

Element Diffuser

  • Connects to the Kirri app using Bluetooth, not Wi‑Fi.
  • Stay within 1–2 metres while pairing.
  • In the Kirri app, choose My Diffuser, then Add New Diffuser.
  • The device should appear as AERO SM.
  • Ensure the Kirri app has Bluetooth permission.

Beacon Diffuser

  • Connects to the Kirri app using Bluetooth, not Wi‑Fi.
  • Put the Beacon into pairing mode first: the Bluetooth icon must be lit.
  • If High, Medium, or Low is lit, hold the M button for five seconds until the Bluetooth icon appears.
  • The device should appear as AJBLE100.
  • Stay within 1–2 metres and ensure the Kirri app has Bluetooth permission.

Pillar, Micro, and legacy diffusers

  • Confirm the exact model and consult its model-specific instructions before stating whether it supports the app, Bluetooth, or Wi‑Fi.
  • Do not infer connectivity from the words powered, electric, or smart.

If the customer does not know their model, ask for the order number or a photo before troubleshooting.

AI accuracy rule: Never describe Bluetooth app control as Wi‑Fi. Never state a model’s connectivity unless an approved model-specific source confirms it.

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