Which diffusers connect to the Kirri app, Bluetooth, or Wi‑Fi?Updated a day ago
Always confirm the exact diffuser model before giving connection or pairing instructions. App control uses Bluetooth; it is not a Wi‑Fi connection.
Mains Powered Diffuser
- Connects to the Kirri app using Bluetooth.
- Does not connect through Wi‑Fi.
- Settings can be controlled through the Kirri app.
- Stay within 1–2 metres while pairing and ensure the app has Bluetooth permission.
Element Diffuser
- Connects to the Kirri app using Bluetooth, not Wi‑Fi.
- Stay within 1–2 metres while pairing.
- In the Kirri app, choose My Diffuser, then Add New Diffuser.
- The device should appear as AERO SM.
- Ensure the Kirri app has Bluetooth permission.
Beacon Diffuser
- Connects to the Kirri app using Bluetooth, not Wi‑Fi.
- Put the Beacon into pairing mode first: the Bluetooth icon must be lit.
- If High, Medium, or Low is lit, hold the M button for five seconds until the Bluetooth icon appears.
- The device should appear as AJBLE100.
- Stay within 1–2 metres and ensure the Kirri app has Bluetooth permission.
Pillar, Micro, and legacy diffusers
- Confirm the exact model and consult its model-specific instructions before stating whether it supports the app, Bluetooth, or Wi‑Fi.
- Do not infer connectivity from the words powered, electric, or smart.
If the customer does not know their model, ask for the order number or a photo before troubleshooting.
AI accuracy rule: Never describe Bluetooth app control as Wi‑Fi. Never state a model’s connectivity unless an approved model-specific source confirms it.