My Room Spray Nozzle Is Dripping Instead of Spraying — What Should I Do?Updated 15 days ago

We want every Kirri fragrance ritual to feel effortless. Occasionally, a spray nozzle may not mist as intended. Instead, it can drip or leak. This is rare, but if it happens, here’s how to resolve it:

Quick Fixes to Try at Home

1. Tighten the Spray Collar

   • Ensure the nozzle is screwed down firmly. A loose collar can cause leaking.

2. Prime the Pump

   • Press the nozzle 8–10 times quickly to clear any air bubbles.

3. Flush the Nozzle

   • Remove the spray top and run warm (not hot) water through the tube and nozzle head. Dry and reattach.

4. Clear the Opening

   • Use a clean pin to gently remove any dried fragrance blocking the nozzle.

These steps usually restore a fine mist.

If the Issue Persists

If your room spray still drips instead of spraying, we have three options to make it right:

• Send a Replacement – We’ll ship you a brand new 50ml room spray.

• Refund – We can refund 50% of your purchase amount.

• Store Credit – Receive $20 credit towards your next order with Kirri.

Simply contact us at [email protected] with a photo of the issue and your order number, and our customer care team will assist you.